Workshops

Performance Reviews - Interviewing

When it comes to performance reviews and appraisals, even the most confident and competent manager can become nervous and question their own judgment and ability. Managers can lose sight of the purpose of a performance review, lose control of the conversation and avoid the issues that may need to be addressed.

The aim of this one day programme is give you confidence to carry out an appraisal review which benefits the individual, the manager and the organisation.

Objectives:
At the end of the workshop you will be able to:

  • Describe the company’s Performance Review system
  • Prepare for and conduct appraisals in a professional, effective manner
  • Demonstrate effective interpersonal and communication skills
  • Identify learning and developmental opportunities for staff
  • Give constructive feedback
  • Set performance objectives and goals
  • Quicklearn Training Workshops Human Resource (HR) Training performance Reviews appraisals manager Interview Skills managers candidates competitive questions selection programme Giving Effective Feedback Employment Law Customer Service Relationships Call Handling Encouraging Complaints Communications Business Report Writing Minute Report Personal effectiveness Team development Time Management Presentation Skills presenters Public Relations MarketingEstablish and maintain the trust and confidence of your staff

Content:

  • The programme will cover:
  • Preparation for Appraisal Interviews
  • Open and Probing Questioning
  • Active Listening
  • Effective Appraisal Interviewing

Effective interviewing is the essential outcome.  There is also an underlying benefit through informal networking at the workshop for all participants

Click here for comments from previous attendees

What we can do?

Every organisation has its own ideas about appraisals and performance reviews but the systems and the approach will not work if managers are not skilled at interviewing.  We work with organisations to ensure their managers feel confident to tackle the interview to the lasting benefit of both the individual and the organisation.

Contact us on 01793 790331 or email 

 

An Observation

There is a great deal of pressure on managers to achieve a variety of different things in a performance review meeting, such as providing feedback on performance and establishing training needs. However, if managers remain focused on the key goal of any performance review, which is to sustain and support strong performance and turn around any poor performance of their direct reports, they will remain on track during the meeting and will ultimately retain their credibility with individuals and their team as a whole.

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