Giving Constructive Feedback to Improve Performance
Introduction
Feedback is the fundamental part of leading people towards behaviour and performance appropriate to any given situation. Letting people know how they are doing is essential in building a committed and motivated workforce.
The way in which feedback is given is extremely important. Both motivational and developmental feedback can build confidence and competence if delivered appropriately. Equally, poorly given feedback can have a negative impact and may lead to deterioration in performance.
Objectives
At the end of the workshop you will be able to:
- Identify the benefits of providing effective and regular feedback on performance;
- Explain the tools of giving constructive feedback;
- Deliver constructive feedback in a range of situations;
- Handle challenging feedback situations.
Content
The workshop is highly participative with practical exercises, case studies and real life scenarios. It is designed so participants will develop their ability to give feedback on performance and increase their confidence and competence in delivering feedback.
What we can do?
This workshop is part of a Performance Management programme developed to support managers through the full cycle covering competencies, objective setting, learning needs interviews, handling disciplinary and capability and Employment Law for managers. Please contact us to discuss your requirements.